Edge

Details the business processes we follow at Redefine in order to achieve our business goals

Being an expert in data-driven marketing services, Lead Generation is one of our key offerings. Here is a quick dekko in the lead generation process that we follow to retain a competitive edge.


Lead Generation Process

Training

Ensure that the caller has in-depth knowledge of clients’ product.

Research

Find potential customers according to clients’ requirement

Introduction

Introduce and explain purpose of call


Identify Needs

Find out decision maker and their specific needs




Proposal

Introduce product features, benefits and tell customer how this product is important for his/her organization

Resolve Queries

Resolve customer queries, and give positive reverts with solutions


Verify Client Requirement

Verify Budget Authority Need Timeframe (BANT) as per the client requirement

Closure And Follow up

Greet customers and close the call with further verification of clients’ requirements and update customers’ details for follow up